Privacy Policy

1. Introduction

At Homeopathy with Debbie, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and postal address
• Health Information: Medical history, symptoms, and health-related information shared during consultations
• Technical Information: IP address, browser type, device information, and usage data
• Cookies: We use cookies to improve your browsing experience (see Cookie Policy below)

3. How We Use Your Information

We use your information for the following purposes:

• To provide homeopathic consultation services
• To schedule and manage appointments
• To communicate with you about your consultations
• To improve our website and services
• To comply with legal and regulatory requirements

4. Confidentiality and Data Protection

All consultation information is treated with the strictest confidence. As a fully Qualified Homeopathic Practitioner, Debbie Leonard adheres to professional confidentiality standards. Your health information is stored securely and only accessed by authorized personnel directly involved in your care.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With your explicit consent
• When required by law or legal process
• To protect our rights or the safety of our clients

Website and hosting partner: ClarityWeb (clarityweb.ie), based in Ireland, provides website development, hosting, and ongoing maintenance for this site. ClarityWeb acts as a data processor and may access personal data when carrying out technical support or fixing issues, under a confidentiality agreement and only to the extent necessary for those tasks.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Under data protection laws, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Object to processing of your information
• Request restriction of processing
• Data portability

Right to lodge a complaint: If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Irish Data Protection Commission (DPC):

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. For more information, please see our Cookie Consent banner.

9. Third-Party Services

To run this website and respond to your bookings, we rely on a small number of third-party services. Each provider has its own privacy policy describing how it handles data:

• Vercel — website hosting and content delivery. Privacy policy
• Vercel Analytics — anonymous page-view analytics. Does not use cookies and does not track individual visitors. Privacy policy
• Zoho Mail — sends booking confirmation and notification emails on our behalf (server-side only). Privacy policy
• ClarityWeb AI Office — secure storage of booking requests and client contact details in our CRM. Operated by ClarityWeb in Ireland (see Section 5). clarityweb.ie

Our website may also contain links to third-party websites we do not control. We are not responsible for their privacy practices — please review the policies on those sites separately.

10. Children's Privacy

We provide services to clients of all ages, including children. When consultations involve minors, we ensure appropriate parental consent and confidentiality practices are followed.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: